Reviewed · EMPIRE STATE BUILDING TICKETS
Empire State Building, Midtown Tour with Optional Top of the Rock
The best part of this tour is the change of viewpoint. You begin at street level, learning how Midtown fits together, then rise to the Empire State Building’s 80th and 86th floors for broad views across New York. I like the early access and the fact that the walk links several famous sights instead of treating the skyscraper as an isolated stop.
I also like the practical route, especially the photo stop near Macy’s and the short visits to Bryant Park and Rockefeller Center. A possible drawback is that the guide does not lead the Top of the Rock visit itself, and one poor experience involved a guide leaving before the tour was finished. That makes clear communication at the start especially important.
Key points to know before booking

- Early entry to the Empire State Building: Your ticket covers the 80th and 86th floors, helping you avoid the longest general-entry wait.
- Two different skyline views: The Empire State Building gives you a classic Midtown outlook, while the optional Top of the Rock upgrade adds views toward Central Park and the Empire State Building.
- A useful Midtown route: You pass Macy’s, Bryant Park, the New York Public Library, Channel Gardens, and Rockefeller Center.
- Small group size: The maximum is 20 people, a reasonable size for a walking tour, though you still need to stay close to the guide.
- Top of the Rock is self-guided: If you buy the upgrade, the guide provides general admission but does not escort you through the observation deck.
- Good value for a first New York visit: At $71 per person without the upgrade, the tour combines a major attraction ticket with nearly three hours of guided sightseeing.
Why this tour works for a first look at Midtown

Midtown can feel like a wall of tall buildings, bright signs, office workers, and traffic. This tour gives you a simple route through that confusion. You meet near the Empire State Building, walk through a few major public spaces, and finish at Rockefeller Center.
I like that the experience begins with New York’s most recognizable tower rather than saving it for the end. You get the biggest visual reward early, then spend the rest of the tour understanding the streets and buildings below. The order also helps if this is your first day in Manhattan. After the guide points out Macy’s, Bryant Park, the library, and Rockefeller Center, you can return later without feeling lost.
The walking portion is not a full architectural study of Midtown. You get short stops, usually between 10 and 15 minutes, with the longest time reserved for the Empire State Building. That is useful if you want orientation and famous sights, but less suitable if you prefer to linger inside every building.
The group limit is 20 people. That is small enough for a guide to manage, but you should still stay alert at crossings and crowded sidewalks. One important practical lesson comes from the negative experience reported about a guide named Sherease: the guide walked ahead, spoke to only part of the group, and left before the expected finish. The operator responded that it followed up internally. I would still confirm where the group is meeting, stay within hearing distance, and check that every ticket you receive is correct.
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The Empire State Building, from the 80th and 86th floors

The Empire State Building is the main event. Including its antenna, it reaches 1,454 feet and was the world’s tallest building when completed in 1931. Its Art Deco design and long role in New York’s story give the visit more weight than a simple elevator ride to a high floor.
Your ticket covers the observatory experience on the 80th and 86th floors. The 86th-floor observatory is the classic open-air viewing level, with 360-degree views over Manhattan and beyond. From here, you can look across Midtown, toward Central Park, down the avenues, and out toward the surrounding waterways. Weather will determine how much detail you can see, but the height gives you a clear sense of how tightly New York’s streets are arranged.
The 80th floor adds another perspective before or after the main outdoor viewpoint. The tour information allows about 1 hour and 10 minutes at the building, which is enough time for the entry process, exhibits or displays along the route, and time at the observatory. You should not treat that as 70 uninterrupted minutes at the railing. Security, elevators, and movement through the building use part of the visit.
Early access is a real benefit here. The Empire State Building is one of New York’s busiest attractions, and long waits can take the shine off any observation deck. An early-entry ticket does not mean you will walk straight in at every moment, but it gives the tour a better chance of avoiding the worst queues.
Your guide is meant to explain both the building and the city in view. One excellent report singled out a guide named Rob for a clear presentation that was easy to follow and fun. That is the right role for a guide here: not simply pointing at buildings, but helping you understand why the streets, towers, and public spaces below matter.
Bring your phone fully charged. The view is one of the tour’s biggest rewards, and the Empire State Building offers plenty of photo opportunities. Keep in mind that the experience takes place high above the street, so people who dislike heights may prefer to focus on the indoor portions.
Macy’s Herald Square and the best Empire State Building photo

After the tower, the route moves to Macy’s Herald Square. The stop is short, about 10 minutes, and admission is free. You will not have time for a serious shopping session, so think of this as a landmark and photo stop.
Macy’s occupies a huge block at 34th Street and Broadway and is known for its scale and historic role in New York shopping. The useful detail for photographers is the view toward the Empire State Building. From the store’s outdoor area, you can frame the tower against the city with fewer obstructions than you may find on nearby streets.
I like this stop because it changes the way you see the building. At the observatory, you look out from the Empire State Building. At Macy’s, you look back at it from street level. That simple contrast makes the tour feel more complete.
The limitation is time. Ten minutes is enough for a look and a few photographs, not for exploring the department store. If you want to shop, plan to return on your own.
Bryant Park and the New York Public Library

Bryant Park is one of Midtown’s most pleasant pauses. The tour allows around 15 minutes here, giving you a break from traffic and tall buildings. The park has landscaped gardens, outdoor seating, seasonal events, and winter ice skating. Its location beside the New York Public Library makes it especially useful as a place to understand Midtown’s mix of business, culture, and public space.
The New York Public Library’s main building is officially the Stephen A. Schwarzman Building. Opened in 1911, it has a grand Beaux-Arts exterior, marble staircases, ornate interior details, and the familiar stone lions named Patience and Fortitude at the entrance.
The tour allows about 10 minutes at the library, and admission inside is not included. That distinction matters. You can see the exterior and learn about the building, but you should not assume the tour includes a full visit to the Rose Main Reading Room or other interior areas.
If entering the library is important to you, ask the guide what can be seen during the tour and what requires separate access. The short stop is best treated as an introduction. I would return later if you want time with the reading rooms, displays, and interior architecture.
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Channel Gardens and Rockefeller Center

The route continues toward Rockefeller Center through Channel Gardens. This narrow walkway connects Fifth Avenue with Rockefeller Plaza and is framed by the French and British Empire Buildings. Seasonal flowers, fountains, and art installations change the feel of the passage through the year.
The gardens are especially photogenic during the holiday season, when lights and decorations surround the Rockefeller Christmas Tree. Even outside the holidays, the route offers a calmer transition between Fifth Avenue and the plaza.
You get roughly 10 minutes here. That is enough to walk through and take pictures, but not enough to study every building or artwork. The short timing works because Channel Gardens is part of the route rather than the primary destination.
At Rockefeller Center, your guide points out the complex and takes you to the area connected with 30 Rockefeller Center, also called the Comcast Building. The 850-foot Art Deco tower is known for NBC studios and its connection with Saturday Night Live. The building’s history adds context to what might otherwise seem like a polished office and entertainment complex.
The tour ends at the entrance to the Rockefeller Center observation deck. If you choose the Top of the Rock upgrade, this is where the guided walking portion gives way to your independent observatory visit.
The optional Top of the Rock upgrade

Top of the Rock is a strong add-on if you want two high viewpoints in one outing. It rises 70 stories above Midtown and offers broad views of Central Park, the Empire State Building, and the rest of Manhattan.
The key difference from the Empire State Building is the direction of the view. From the Empire State Building, you are inside the landmark you are looking at from many other parts of New York. From Top of the Rock, you get one of the clearest classic views back toward the Empire State Building, with Central Park extending north behind it.
The observation deck has several levels and open-air areas. That gives you more than one angle and can make the visit feel less confined than a single enclosed viewing floor. The tour allows about 30 minutes for Top of the Rock, though your actual time may depend on entry procedures and how long you choose to stay.
There is an important catch: the Top of the Rock visit is not guided. The guide supplies general admission if you selected the upgrade, then the experience is yours to explore. That is not a problem if you prefer to move at your own pace, but you should not pay extra expecting another narrated tour inside the deck.
At the end of the walking portion, confirm that you have the correct ticket and understand where to enter. A previous problem involved two adults receiving one adult ticket and one child ticket. That appears to have been an isolated service failure, but checking your tickets before the guide leaves is sensible.
Is $71 a fair price?

The base price is $71 per person. For that amount, you receive the guided Midtown walk, an English-speaking guide, a group capped at 20 people, and early-access admission to the Empire State Building’s 80th and 86th floors.
I consider that fair for a visitor who wants structure. The value is not only the tower ticket. You also get a route between several major sights, background on Midtown, and help making sense of places that can otherwise blur together.
The price is less compelling if you already know Midtown well, dislike group walking tours, or want to spend most of your time at the observation deck. You could choose to visit the Empire State Building independently and keep control of your timing. The tour earns its cost through convenience and context.
The Top of the Rock upgrade changes the calculation. I cannot assess the exact supplement because it is not provided here, but the second observation deck is useful if you want the two defining views: one from the Empire State Building and one facing it from Rockefeller Center.
The total duration is about 2 hours and 45 minutes. That makes this a compact half-day activity rather than a full-day commitment. You still need time afterward for meals, shopping, or a separate visit inside the library.
Who will get the most from this Midtown tour?

I would recommend it to a first-time New York visitor who wants the major Midtown sights arranged in a clear sequence. Families and mixed-age groups may also appreciate the short stops and the early access to the Empire State Building, though everyone should be comfortable walking and keeping up with a group.
It also suits you if you enjoy city views but want some street-level explanation first. The guide helps connect the famous names: Macy’s, Bryant Park, the library, Rockefeller Center, and the two observation decks.
I would be more cautious if you need a slow pace, have limited mobility, or want long interior visits. The tour requires a moderate fitness level, takes place near public transportation, and includes several walking sections. Service animals are allowed.
If you value guide quality above all else, pay attention to the group during the first part. The best experience depends on a guide who speaks clearly, waits for the full group, and adds useful stories. Rob received especially strong praise for an easy-to-follow presentation. The complaint about Sherease shows why it is worth confirming that you can hear and keep up before the tour gets moving.
Practical details that matter on the day
The meeting point is the Starbucks Reserve at the Empire State Building, 350 Fifth Avenue. The start time is 10:00 a.m. Give yourself enough time to find the entrance and identify the group, since Midtown addresses can be easy to misread.
You finish at 45 Rockefeller Plaza, at the entrance to Top of the Rock. That ending is convenient if you plan to continue around Rockefeller Center, Fifth Avenue, or the Theater District.
The tour is offered in English and uses a mobile ticket. Confirmation is provided when you book. Free cancellation is available up to 24 hours before the start time. After that point, the payment is not refunded, and changes made within 24 hours are not accepted.
Wear comfortable shoes and keep your belongings organized. The schedule moves from a major attraction to short outdoor stops, so you will have more fun if you are ready to walk rather than treating the experience as a series of seated visits.
Should you book it?
Book this tour if you want a well-organized first look at Midtown, early access to the Empire State Building, and a guide to connect the area’s major landmarks. I especially like it for the two-point skyline story: you see New York from the Empire State Building, then have the option to look back at that tower from Top of the Rock.
Choose the upgrade if a second observation deck matters to you and you are comfortable exploring it without a guide. Skip the upgrade if one high viewpoint is enough, or if you would rather spend that time inside the New York Public Library or shopping at Macy’s.
The main caution is guide performance. Most of the available feedback is very positive, including specific praise for Rob, but the complaint about Sherease describes a tour that felt rushed and incomplete. Stay close, make sure you can hear, and check your tickets before the guide departs. With that small bit of care, this is a practical way to see a large slice of Midtown in less than three hours.
FAQ
How long is the Empire State Building and Midtown tour?
The experience lasts approximately 2 hours and 45 minutes, including the guided Midtown walk and the Empire State Building visit.
What is included in the Empire State Building admission?
Your ticket includes early access to the Empire State Building Observatory on the 80th and 86th floors.
Is Top of the Rock included?
Top of the Rock is included only if you select the optional upgrade. General admission is provided, but the Top of the Rock visit is not guided.
Where does the tour start and finish?
The tour starts at Starbucks Reserve near the Empire State Building, at 350 Fifth Avenue, at 10:00 a.m. It finishes at 45 Rockefeller Plaza, at the entrance to the Top of the Rock Observatory.
Is the tour offered in languages other than English?
The experience is offered in English with an English-speaking tour guide.
How large is the tour group?
The tour has a maximum of 20 people. It requires a moderate level of physical fitness, and service animals are allowed.
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