New York · 9/11 MEMORIAL AND GROUND ZERO TOURS
The plaza is open to the street and free to walk. What you are choosing is the museum below it, a guided walk of the sixteen acres, or the observatory above. These 15 set out the ticket combinations and what each costs.
Enter One World Observatory at the Freedom Tower and ride the SkyPod to floors 100 through 102 in 47 seconds. See the Statue of Liberty, Brooklyn Bridge, harbor, and 9/11 Memorial. Choose standard, priority, flexible-entry, or VIP guided access.
“The observatory is really special. The fact that it’s 1776 feet tall is amazing for two our country in New York.”
Walk from the Oculus to St. Paul’s Chapel, the FDNY Memorial Wall, and the 9/11 Memorial pools with a guide such as Sean, Paul, or Amy. The $39 walking tour lasts about 90 minutes, with optional self-guided or VIP museum entry afterward.
“We enjoyed this tour. Our guide, Tim Douglass, was knowledgeable and very personable. Tim was able to provide a personal perspective.”
Visit the 9/11 Memorial Museum beneath the memorial pools on a self-guided, timed-entry ticket. Allow at least two hours for artifacts, first-person accounts, multimedia displays, and the In Memoriam and September 11, 2001 exhibitions. You may stay until closing, but re-entry is not allowed.
“There’s so much to take in it’s almost overwhelming. The strength of this city has to be the most amazing thing. It’s sad, heartbreaking and moving. The reality of that day hits differently when you’re there. I’m so glad to have seen this in person.”
Meet a local guide for an outdoor walk past the Oculus, FDNY Memorial Wall, Survivor Tree, and 9/11 Memorial pools. Then explore the museum on your own or with a VIP guide before riding to One World Observatory. Guides such as Rob, Meghan, James, and Jake add personal context.
“James out tour guide was 10/10.. very knowledgeable, fun and helpful! Team james had a very moving but enjoyable afternoon :)”
Enter One World Trade Center for a timed visit to One World Observatory. Watch New York rise around you in the SkyPod elevators, explore city history, enjoy 360-degree views, and choose a Standard or Combo ticket with priority lanes, an iPad guide, and a $5 food or shopping credit.
“It was an amazing experience you feel sitting on top of the world you can see all of the New York area it was a spectacular place”
Start with a local guide at 24 Broad Street for a lively walk through Wall Street, Federal Hall, Trinity Church, the Charging Bull, Battery Park, and the 9/11 Memorial. Upgrade for the ferry to Liberty Island and Ellis Island, with self-guided visits and museum access.
“Dave our tour guide was definitely a pleasure to be around! Our group was small only 7 of us but he made sure we were always together. He was respectful on not speaking so loud and paused to continue conversation when loud noises were around to make sure we heard him. Super knowledgeable of the history of NY!! He was so kind and offered to take pics of us at certain locations! Would definitely recommend Dave to ANYONE!! Thank you Dave!!! You were an amazing your guide.”
Meet your English-speaking guide in the Oculus for a 90-minute Ground Zero walk, including St. Paul’s Chapel, Ladder 10, the Memorial pools, and the Survivor Tree. Guides such as Russell, Ray, James, and Sean share personal connections to 9/11. Add a self-guided or VIP museum visit.
“This is a must do so much better than doing it yourself we had a guide from NYC who has lived through 911 and told us his story he was fantastic 100% worth doing !!”
Meet your English-speaking guide at the Oculus for a 90-minute Ground Zero walk. Hear personal 9/11 stories, visit the Memorial pools, and add the Museum or One World Observatory. Guides such as Jason, Tim, and Paul are known for warm, thoughtful storytelling.
“James was knowledgable and found the perfect balance between solemnity and humour”
Meet your English-speaking guide inside the Oculus, then walk from St. Paul’s Chapel to the 9/11 Memorial pools and Survivor Tree. Expect a sensitive, story-led tour with personal New York perspectives. Add One World Observatory for a timed Sky Pod ride and wide city views.
“Our guide's first name is Tim and he exceeded our expectations. He's an outstanding tour guide!!!”
Begin at St. Paul’s Chapel, then walk less than a mile through Ground Zero with a guide who may share a personal 9/11 connection. Hear stories at the Fireman’s Memorial and reflecting pools. Add One World Observatory tickets for 360-degree views, or arrange a separate museum visit.
“Jake was a great guide. We enjoyed all of his stories during the tour. He had a lot of knowledge to share.”
Meet near the Oculus for a roughly two-hour walking tour of Ground Zero, using large historic photos and personal stories from guides such as David, Chris, and Richard. Visit the memorial plaza, Brookfield Place, Winter Garden, and the Survivor Tree, then explore the 9/11 Museum at your own pace.
“It enhances the overall 911 Museum experience. Our tour guide David did an excellent job of detailing the day of 9-11 with personal experiences of that day.”
At the Ground Zero Museum Workshop, you’ll hear personal stories behind 100 photographs and artifacts from the nine-month recovery effort. Gary Marlon Suson’s images, a stopped clock, World Trade Center steel, and window glass fill an intimate Meatpacking District space. This is separate from the official 9/11 Memorial Museum.
“Such an impactful collection packed in to a small space. It was an honour to meet Gary: his narration explaining the backstory of the photographs and artefacts was informative and moving.”
Spend about five hours with a guide visiting Battery Park, Liberty Island, Ellis Island, Wall Street, and the 9/11 Memorial. Guides such as Samir, Vivian, Gail, Leanne, and Nina have been praised for clear explanations. Add timed 9/11 Museum entry if you want more time at Ground Zero.
“Take the free ferry and save the money. Not enough time to explore the islands. Spent more time im line for the ferry than time on islands.”
Start with a live English-speaking guide in the Financial District, visiting Federal Hall, Trinity Church, Wall Street, the 9/11 Memorial, Charging Bull, and Battery Park. Then continue on your own by ferry to Liberty Island and, if you wish, Ellis Island. Guides may include Dave, Liz, James, Tim, or Paul.
“The tour was very good. Our guide James was the best. Kind, funny and a lot of knowledge”
Walk from Broadway and Warren Street through Ground Zero with a guide, stopping at St. Paul’s Chapel, FDNY Ten House, the Oculus, One World Trade Center, the Memorial pools, and Survivor Tree. Add the 9/11 Museum, One World Observatory, or both. Guides including Jared, Liz, Maya, and John Quinn bring personal stories to the route.
“Liz was awesome, would recommend her above all other guides. Very informative and able to work in some additional history and local knowledge, even had pictures as examples of pre 911.”
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